Online Admin & Cashier

Hua Wen Mandarin is a leading language school and YING Mahjong service provider in Jakarta Barat, offering a vibrant and diverse work environment. As an Online Admin & Cashier, you will be at the heart of our operations, managing customer interactions, class schedules, and financial transactions. This role is perfect for someone who thrives in a fast-paced setting and is eager to contribute to our growing business.

In this position, you will handle online bookings, manage class registrations, and ensure seamless customer service. You will also process payments, manage invoices, and maintain accurate financial records. The ideal candidate will have a strong background in customer service and a keen eye for detail.

📋 Tanggung Jawab Pekerjaan

• Manage online bookings and class registrations using our proprietary booking system.
• Provide excellent customer service to students and customers.
• Process payments and manage invoices using accounting software like QuickBooks or SAP.
• Maintain accurate financial records and ensure compliance with financial regulations.
• Assist in managing class schedules and ensuring smooth operations for our language school and YING Mahjong services.
• Handle customer inquiries and resolve issues promptly.
• Collaborate with the team to ensure all operations run efficiently.
• Stay updated with industry trends and best practices in customer service and financial management.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in customer service or administrative roles.
• Proficient in using booking and accounting software such as QuickBooks, SAP, or similar.
• Strong communication skills in both English and Indonesian.
• Keen attention to detail and excellent organizational skills.
• Ability to work well under pressure and meet tight deadlines.
• Familiarity with the language learning and YING Mahjong industries is a plus.
• Valid ID card and NPWP.
• Willing to work in a dynamic and fast-paced environment.

🛠️ Keahlian

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